Truck Service Advisor: Growth and Training

TravelCenters of America; Parowan (UT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid vacation

Holidays

Tuition reimbursement

On-site meal discounts

Tech discounts

Travel discounts

Growth opportunities

Job summary

TravelCenters of America is hiring a Truck Service Advisor (TSA) to provide first-rate service with extensive product knowledge. You will write work orders, process OTC transactions, and coordinate quotes and delivery with vendors, ensuring travelers leave the center better than they arrived.

You’ll work in a fast-paced environment requiring strong communication, a professional appearance, and solid cash-handling skills, with opportunities for growth and advancement within TA Truck Service.

Qualifications

• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; repair or parts shop preferred
• Presents self in a professional manner to customers, management, and coworkers
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends and some holidays
• A valid driver’s license

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; prepare ETA Work Orders; secure Purchase Orders, communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; understand various payment types
• Maintain cleanliness of service counters, showroom, and customer restrooms
• Maintain safety of customers and team members
• Handle payments and assist customers with product/service questions

Skills

Customer service

Cashier experience

Suggestive selling

Communication skills

Basic computer skills

Team player

Flexible hours

Driver's license

Professional demeanor

Education

High School Diploma or GED

Tools

POS systems

Job description

TravelCenters of America is hiring a Truck Service Advisor (TSA) to provide first-rate service with extensive product knowledge. You will write work orders, process OTC transactions, and coordinate quotes and delivery with vendors, ensuring travelers leave the center better than they arrived.

You’ll work in a fast-paced environment requiring strong communication, a professional appearance, and solid cash-handling skills, with opportunities for growth and advancement within TA Truck Service.