Truck Service Advisor I: Growth & Training Path

Csod; Perrysburg (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

TravelCenters of America is seeking a Truck Service Advisor to provide outstanding service, write work orders, handle OTC transactions, and support parts sourcing and quotes. This on-site role requires a professional appearance, strong communication, and the ability to work evenings, weekends, and holidays.

Ideal candidates will have a high school diploma or GED, cashier/customer service experience, and basic computer skills, plus a valid driver's license.

Qualifications

• High School Diploma or GED required.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays.
• A valid driver’s license.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions.
• Prepare ETA Work Orders; secure Purchase Orders; prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand various payment types.
• Ensure the cleanliness of service counters, showroom, and customer restrooms.
• Maintain the safety of both customers and team members.

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to provide outstanding service, write work orders, handle OTC transactions, and support parts sourcing and quotes. This on-site role requires a professional appearance, strong communication, and the ability to work evenings, weekends, and holidays.

Ideal candidates will have a high school diploma or GED, cashier/customer service experience, and basic computer skills, plus a valid driver's license.