Truck Service Advisor I – Growth & Training

Travelcenters-of-Americ; Slidell (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision and life保险

401(k) with a company match

Paid vacation and holidays

Discounts on technology, travel, fuel

Job summary

TravelCenters of America is seeking a Truck Service Advisor to deliver first-rate service by leveraging product knowledge and service offerings. You will write and process work orders, handle OTC transactions, prepare quotes, and coordinate parts sourcing with external vendors.

The role emphasizes suggestive selling, professionalism, and strong communication while supporting a broad customer base across locations. Flexible hours and safety are highlighted in a team-focused environment.

Qualifications

• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
• A valid driver’s license

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; properly write up an ETA Work Order; secure Purchase Orders, prepare and communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; understand various payment types
• Ensure the cleanliness of service counters, showroom, and customer restrooms
• Maintain the safety of both our customers and team members

Skills

Customer service

Cash handling

Communication

Suggestive selling

Basic computer skills

Teamwork

POS system

Driver's license

Education

High School Diploma or GED

Tools

POS system

Job description

TravelCenters of America is seeking a Truck Service Advisor to deliver first-rate service by leveraging product knowledge and service offerings. You will write and process work orders, handle OTC transactions, prepare quotes, and coordinate parts sourcing with external vendors.

The role emphasizes suggestive selling, professionalism, and strong communication while supporting a broad customer base across locations. Flexible hours and safety are highlighted in a team-focused environment.