Truck Service Advisor: Diagnostics & Customer Care

ViziRecruiter,LLC.; Jackson (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Sick leave

Job summary

A commercial truck dealer group located in Jackson, TN, is seeking a customer-oriented individual to provide administrative support in their Service Department. Responsibilities include initiating repair requests, performing vehicle diagnostics, and communicating with customers. Candidates should possess a high school diploma or GED, with strong organization and communication skills necessary. The role offers a competitive benefits package and opportunities for growth in the company.

Qualifications

• High school graduate, GED, or 1 year of work experience.
• Ability to calculate figures, write detailed work orders, and communicate effectively.

Responsibilities

• Collect details on customer complaints and expectations.
• Perform vehicle diagnostics and advise customers.
• Create repair orders and check on repair progress.

Skills

Strong organization

Customer service

Communication skills

Education

High school graduate or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A commercial truck dealer group located in Jackson, TN, is seeking a customer-oriented individual to provide administrative support in their Service Department. Responsibilities include initiating repair requests, performing vehicle diagnostics, and communicating with customers. Candidates should possess a high school diploma or GED, with strong organization and communication skills necessary. The role offers a competitive benefits package and opportunities for growth in the company.