Truck Service Manager — Growth & Customer Success

ViziRecruiter,LLC.; Jackson (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid vacation and sick leave

Job summary

A commercial truck dealership group in Jackson, TN seeks a Service Department Manager to oversee operations, enhance efficiency, and ensure customer satisfaction. Ideal candidates have at least 5 years of heavy-duty truck repair experience and possess strong managerial skills. This role requires adherence to safety policies and collaboration with the parts manager. A competitive benefits package and opportunities for long-term growth are offered.

Qualifications

• Must be 18 years of age.
• Experience with heavy-duty truck repairs is required.
• OEM management experience preferred.

Responsibilities

• Manage the assigned Service Department operations.
• Assist in developing the annual department business plan.
• Ensure compliance with safety and environmental policies.
• Manage customer relations and ensure high satisfaction.

Skills

Management skills

Organizational skills

Customer service

Communication skills

Leadership skills

Education

High school graduate or equivalent

5 years' heavy-duty truck repair experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A commercial truck dealership group in Jackson, TN seeks a Service Department Manager to oversee operations, enhance efficiency, and ensure customer satisfaction. Ideal candidates have at least 5 years of heavy-duty truck repair experience and possess strong managerial skills. This role requires adherence to safety policies and collaboration with the parts manager. A competitive benefits package and opportunities for long-term growth are offered.