Truck Service Advisor: Diagnostics & Customer Care

ViziRecruiter,LLC.; Monroe (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Sick leave

Job summary

A leading commercial truck dealership in Monroe, Louisiana, is seeking a Service Coordinator to provide administrative support to the Service Department. Responsibilities include initiating service requests, performing vehicle diagnostics, and advising customers on vehicle care. The ideal candidate should be at least 18 years old, possess strong organization and communication skills, and have a commitment to learning about medium and heavy-duty truck repairs. Comprehensive benefits package available.

Qualifications

• 18 years of age is required.
• Commitment to learn medium and heavy-duty truck repair trade.
• Ability to calculate figures and write detailed work orders.
• Comprehension of written and oral instructions.
• Ability to compute and analyze numerical data.

Responsibilities

• Initiate and process requests for repair services.
• Perform vehicle diagnostics and recommend additional services.
• Communicate effectively with customers regarding their vehicles.
• Check on the progress of repairs and update customers.

Skills

Customer service skills

Strong organization skills

Communication skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

High school graduate or GED

Job description

A leading commercial truck dealership in Monroe, Louisiana, is seeking a Service Coordinator to provide administrative support to the Service Department. Responsibilities include initiating service requests, performing vehicle diagnostics, and advising customers on vehicle care. The ideal candidate should be at least 18 years old, possess strong organization and communication skills, and have a commitment to learning about medium and heavy-duty truck repairs. Comprehensive benefits package available.