Truck Service Advisor: Customer-Focused Diagnostics & Support

ViziRecruiter,LLC.; California (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid vacation

Paid sick leave

Job summary

A commercial truck dealership group in California seeks a dedicated individual to support the Service Department by managing repair requests and providing customer service. The ideal candidate is a high school graduate or equivalent, demonstrates strong customer service skills, and has a commitment to learning about truck repair. Responsibilities include performing diagnostics, customer communication, and overseeing repair processes. The company offers a competitive benefits package, making it an attractive workplace for growth and development.

Qualifications

• Must be 18 years of age.
• Commitment to learn truck repair trade.
• Ability to calculate figures and write detailed work orders.

Responsibilities

• Initiate and process service requests.
• Collect details on customer complaints.
• Perform vehicle diagnostics and inspections.
• Advise customers on vehicle care and repairs.
• Create and manage repair orders.

Skills

Customer service skills

Communication skills

Organization

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

High school graduate or GED

1 year of work experience preferred

Job description

A commercial truck dealership group in California seeks a dedicated individual to support the Service Department by managing repair requests and providing customer service. The ideal candidate is a high school graduate or equivalent, demonstrates strong customer service skills, and has a commitment to learning about truck repair. Responsibilities include performing diagnostics, customer communication, and overseeing repair processes. The company offers a competitive benefits package, making it an attractive workplace for growth and development.