Truck Service Advisor — 401K Match & Benefits

Colonial Group; Piedmont (SC); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

401K matching

Medical insurance

Dental insurance

Vision insurance

Great Place to Work culture

Résumé du poste

Velocity Vehicle Group is seeking a Service Advisor in South Carolina to greet customers in the maintenance area, listen to vehicle concerns, and conduct thorough inspections. You will proactively check recalls, retrieve crucial vehicle information, and explain estimates to maintain strong customer rapport.

Responsibilities include submitting warranty repair orders, verifying coverage, preparing repair orders, and monitoring work for timely completion.

Qualifications

• Strong communication and attention to detail.
• Customer service mindset and ability to explain repairs to customers.

Responsabilités

• Greet customers in the maintenance area and listen to their concerns.
• Explain estimates and provide daily updates to customers.
• Verify warranty and service contract coverage.
• Prepare detailed repair orders and obtain required approvals.
• Monitor repair work to ensure timely completion.
• Close out service orders and collect payments.

Connaissances

Customer service

Communication

Attention to detail

Description du poste

Velocity Vehicle Group is seeking a Service Advisor in South Carolina to greet customers in the maintenance area, listen to vehicle concerns, and conduct thorough inspections. You will proactively check recalls, retrieve crucial vehicle information, and explain estimates to maintain strong customer rapport.

Responsibilities include submitting warranty repair orders, verifying coverage, preparing repair orders, and monitoring work for timely completion.