Trip Reservation Specialist

MV Transportation; Cary (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

MV Transportation in Cary, North Carolina, is seeking a knowledgeable Reservationist to take reservations for our service. The ideal candidate will have a High School diploma and experience in a call center environment, ideally familiar with Trapeze PASS.

This full-time position requires exceptional customer service and communication skills, as well as the ability to manage multiple tasks efficiently while ensuring safety and punctuality in our services.

Qualifications

• Able to work in a fast-paced environment.
• Telephone speaking and/or call center experience.
• Excellent attendance record.

Responsibilities

• Accept trip reservations from eligible passengers.
• Collect necessary data to schedule trips.
• Maintain up to date passenger records in the database.

Skills

Customer service

Decision-making

Verbal communication

Written communication

Computer experience

Education

High School diploma or equivalent

Tools

Trapeze PASS

Job description

MV Transportation in Cary, North Carolina, is seeking a knowledgeable Reservationist to take reservations for our service. The ideal candidate will have a High School diploma and experience in a call center environment, ideally familiar with Trapeze PASS.

This full-time position requires exceptional customer service and communication skills, as well as the ability to manage multiple tasks efficiently while ensuring safety and punctuality in our services.