Treatment Coordinator - Smile Grand Haven

SGA Dental Partners OPCO; Grand Haven (MI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Paid time off (PTO)

401(k) Retirement Plan

Health insurance

Vision insurance

Dental insurance

Life Insurance

Care.com Membership & EAP

Disability coverage

Critical Illness coverage

Accident coverage

Scrub allowance

Job summary

Smile Grand Haven is seeking a Treatment Coordinator to support patient scheduling and treatment coordination. The role offers a competitive hourly pay range and a team-focused environment in Grand Haven.

You will explain treatment options and costs to patients, coordinate schedules with referring offices and surgical teams, and ensure smooth data collection and communication throughout the process.

Qualifications

• Excellent interpersonal communication & customer service skills.
• Experience with accounting and office systems is a plus (Microsoft Office, Excel).
• Efficient work ethic with attention to detail in scheduling and clerical tasks.

Responsibilities

• Coordinate & explain treatment options and related costs to patients.
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams.
• Collect data, clearances, consent forms, payments, and ensure clear communication between parties.

Skills

Interpersonal communication

Customer service

Microsoft Office

Excel

Tools

Microsoft Office

Excel

Job description

At Smile Grand Haven, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.

We’re growing and looking for outstanding professionals to join our team.

Treatment Coordinator - Patient Support & Scheduling

Pay: $20 - 22 / hr.

Why You’ll Love Working With Us:

• We take time to get to know our patients and provide care that’s personalized and thoughtful.
• You’ll join a supportive team that values collaboration, communication, and growth.
• We’re committed to clinical excellence and making a positive impact every day.

What You’ll Do:

• Coordinate & explain treatment options and related costs to patients
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams
• Collect necessary data, clearances, consent forms, payments, and correspond with positive communication between all parties

What You Need:

• Excellent interpersonal communication & customer service skills
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel (dental software systems a plus!)
• Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, & filing.

Benefits We Offer:

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

At Smile Grand Haven , you’re not just taking the next step in your career, you’re joining a team that values quality care, respect, and long-term success.

In hometown communities, SGA Dental Partners is a beacon of positive energy, delivering the highest level of clinical excellence and patient-centered care.

In order to maintain a high level of clinical excellence, SGA Dental Partners and dental practices affiliated with SGA maintain a drug free and alcohol free workplace. All new hires are required to pass a full panel drug screening as a condition of employment.

SGA Dental Partners is an Equal Opportunity Employer and values diversity at every level of our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.