Treatment Coordinator - Daydreams Procedure Center

SGA Dental; Grand Rapids (MI); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401(k) Retirement Plan

Health insurance

Vision insurance

Dental Insurance

Life Insurance

Care.com Membership

Employee Assistance Program

Scrub allowance

Career growth opportunities

Job summary

SGA Dental Partners is seeking a Treatment Coordinator to support patient scheduling and treatment coordination at our Grand Rapids area practice. You will explain treatment options and costs to patients, coordinate with surgeons and referring offices, and ensure smooth data collection and communications.

The role emphasizes outstanding customer service, strong organizational skills, and familiarity with dental software and MS Office.

Qualifications

• Excellent interpersonal communication & customer service skills.
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel (dental software systems a plus!).
• Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, & filing.

Responsibilities

• Coordinate & explain treatment options and related costs to patients.
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams.
• Collect necessary data, clearances, consent forms, payments, and correspond with positive communication between all parties.

Skills

Interpersonal

Customer Service

Communication

Tools

Microsoft Office

Excel

Dental software

Job description

At Daydreams Procedure Center, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day. We’re growing and looking for outstanding professionals to join our team.

Treatment Coordinator – Patient Support & Scheduling Pay: $22 - 24 / hr. Schedule: Mon - Fri 8 - 5

Why You’ll Love Working With Us

We take time to get to know our patients and provide care that’s personalized and thoughtful. You’ll join a supportive team that values collaboration, communication, and growth. We’re committed to clinical excellence and making a positive impact every day.

What You’ll Do

• Coordinate & explain treatment options and related costs to patients
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams
• Collect necessary data, clearances, consent forms, payments, and correspond with positive communication between all parties

What You Need

• Excellent interpersonal communication & customer service skills
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel (dental software systems a plus!)
• Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, & filing.

Benefits We Offer

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

At Daydreams Procedure Center, you’re not just taking the next step in your career, you’re joining a team that values quality care, respect, and long-term success.

In hometown communities, SGA Dental Partners is a beacon of positive energy, delivering the highest level of clinical excellence and patient-centered care.

In order to maintain a high level of clinical excellence, SGA Dental Partners and dental practices affiliated with SGA maintain a drug free and alcohol free workplace. All new hires are required to pass a full panel drug screening as a condition of employment.

SGA Dental Partners is an Equal Opportunity Employer and values diversity at every level of our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In hometown communities across the country, SGA Dental Partners is a beacon of positive energy, making a meaningful difference in the lives of patients, team members, and the communities we serve. Built through the coming together of long respected dental practices, we are united by a shared commitment to clinical excellence, compassionate care, and a people first culture. At SGA, we believe in continuous improvement because we know that when our people grow, our care gets better. Guided by our Empower Improvement mindset and our belief that we get better every day, we invest in our teams through development, collaboration, and leadership opportunities. Whether you are early in your career or an experienced professional, you will find an environment that supports growth, recognizes contribution, and encourages innovation.