Treatment Coordinator - Towne Lake Dental Group

117090 SGA Dental Partners OPCO LLC; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Holidays and PTO

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Care.com Membership & Employee Asssist

Supplemental Coverage (Disability, CI,

Paid Scrub Allowance

Career Growth and Development

Job summary

Towne Lake Dental Group is seeking a Treatment Coordinator – Patient Support & Scheduling to join a collaborative dental team. You will help patients understand treatment options, costs, and scheduling across locations, ensuring smooth communication among referring offices and surgical teams.

The role emphasizes exceptional interpersonal skills, attention to detail, and proficiency with office systems. You will contribute to a patient-centered experience with emphasis on accuracy and timely

Qualifications

• Excellent interpersonal communication & customer service skills.
• Experience with accounting or billing processes is a plus.
• Familiarity with dental office software or Microsoft Excel is beneficial.

Responsibilities

• Coordinate and explain treatment options and related costs to patients.
• Manage surgery scheduling between referring offices and surgical teams.
• Record and collect required data, clearances, consent forms, and payments with clear communication.

Skills

Interpersonal communication

Customer service

Tools

Microsoft Office

Excel

Dental software systems

Job description

At Towne Lake Dental Group, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day. We’re growing and looking for outstanding professionals to join our team.

Treatment Coordinator – Patient Support & Scheduling

Why You’ll Love Working With Us:

We take time to get to know our patients and provide care that’s personalized and thoughtful. You’ll join a supportive team that values collaboration, communication, and growth. We’re committed to clinical excellence and making a positive impact every day.

What You’ll Do:

• Coordinate & explain treatment options and related costs to patients
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams
• Collect necessary data, clearances, consent forms, payments, and correspond with positive communication between all parties

What You Need:

• Excellent interpersonal communication & customer service skills
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel (dental software systems a plus!)
• Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, & filing.

Benefits We Offer:

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

At Towne Lake Dental Group, you’re not just taking the next step in your career, you’re joining a team that values quality care, respect, and long-term success. In hometown communities, SGA Dental Partners is a beacon of positive energy, delivering the highest level of clinical excellence and patient-centered care.

In order to maintain a high level of clinical excellence, SGA Dental Partners and dental practices affiliated with SGA maintain a drug free and alcohol free workplace. All new hires are required to pass a full panel drug screening as a condition of employment.

SGA Dental Partners is an Equal Opportunity Employer and values diversity at every level of our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In hometown communities across the country, SGA Dental Partners is a beacon of positive energy, making a meaningful difference in the lives of patients, team members, and the communities we serve. Built through the coming together of long respected dental practices, we are united by a shared commitment to clinical excellence, compassionate care, and a people first culture.

At SGA, we believe in continuous improvement because we know that when our people grow, our care gets better. Guided by our Empower Improvement mindset and our belief that we get better every day, we invest in our teams through development, collaboration, and leadership opportunities. Whether you are early in your career or an experienced professional, you will find an environment that supports growth, recognizes contribution, and encourages innovation.