Patient Care & Scheduling Coordinator

SGA Dental; Grand Haven (MI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Holidays & PTO

401(k) Plan

Health & Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Care.com Membership

Disability & Critical Illness

Scrub Allowance

Career Growth & Development

Job summary

Smile Grand Haven, a dedicated dental practice in Grand Haven, MI, seeks a Treatment Coordinator – Patient Support & Scheduling to join our team. You’ll coordinate treatment options, explain costs to patients, and help manage scheduling for multiple locations.

You’ll rely on strong interpersonal and customer service skills, plus proficiency with Microsoft Office and Excel. Dental software experience is a plus, and a detail-oriented work style is essential.

Qualifications

• Excellent interpersonal communication & customer service skills.
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel (dental software systems a plus!).
• Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, & filing.

Responsibilities

• Coordinate & explain treatment options and related costs to patients
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams
• Collect necessary data, clearances, consent forms, payments, and correspond with positive communication between all parties

Skills

Interpersonal communication

Customer service

Attention to detail

Tools

Microsoft Office

Excel

Dental software

Job description

Smile Grand Haven, a dedicated dental practice in Grand Haven, MI, seeks a Treatment Coordinator – Patient Support & Scheduling to join our team. You’ll coordinate treatment options, explain costs to patients, and help manage scheduling for multiple locations.

You’ll rely on strong interpersonal and customer service skills, plus proficiency with Microsoft Office and Excel. Dental software experience is a plus, and a detail-oriented work style is essential.