Treatment Coordinator - Smile Grand Haven

117090 SGA Dental Partners OPCO LLC; United States; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Holidays and PTO

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Care.com Membership & Employee Assist.

Supplemental Coverage (Disability, CI,

Paid Scrub Allowance

Career Growth and Development Opportun

Job summary

Smile Grand Haven is seeking a Treatment Coordinator to support patients through every step of their care, from scheduling with surgeons to explaining treatment options and costs.

You will coordinate between referring offices and our dental teams, collect data, clearances, consent forms, and payments, and maintain clear, positive communication with patients and colleagues.

If you excel at customer service, detail orientation, and teamwork, you will thrive in our warm, growth-minded practice.

Qualifications

• Excellent interpersonal communication & customer service skills.
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel (dental software systems a plus!).
• Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, & filing.

Responsibilities

• Coordinate & explain treatment options and related costs to patients.
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams.
• Collect necessary data, clearances, consent forms, payments, and correspond with positive communication between all parties.

Skills

Interpersonal communication

Customer service

Microsoft Office

Excel

Accounting basics

Dental software

Job description

At Smile Grand Haven, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day. We’re growing and looking for outstanding professionals to join our team.

Treatment Coordinator - Patient Support & Scheduling

Pay: $20 - 22 / hr.

Why You’ll Love Working With Us

We take time to get to know our patients and provide care that’s personalized and thoughtful. You’ll join a supportive team that values collaboration, communication, and growth. We’re committed to clinical excellence and making a positive impact every day.

What You’ll Do

• Coordinate & explain treatment options and related costs to patients
• Manage surgery schedule for location(s) assigned between referring offices and surgery teams
• Collect necessary data, clearances, consent forms, payments, and correspond with positive communication between all parties

What You Need

• Excellent interpersonal communication & customer service skills
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel (dental software systems a plus!)
• Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, & filing.

Benefits We Offer

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance
• Life Insurance
• Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

At Smile Grand Haven, you’re not just taking the next step in your career, you’re joining a team that values quality care, respect, and long-term success.

In hometown communities, SGA Dental Partners is a beacon of positive energy, delivering the highest level of clinical excellence and patient-centered care.

SGA Dental Partners is an Equal Opportunity Employer and values diversity at every level of our team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In order to maintain a high level of clinical excellence, SGA Dental Partners and dental practices affiliated with SGA maintain a drug free and alcohol free workplace. All new hires are required to pass a full panel drug screening as a condition of employment.

In hometown communities across the country, SGA Dental Partners is a beacon of positive energy, making a meaningful difference in the lives of patients, team members, and the communities we serve. Built through the coming together of long respected dental practices, we are united by a shared commitment to clinical excellence, compassionate care, and a people first culture. At SGA, we believe in continuous improvement because we know that when our people grow, our care gets better. Guided by our Empower Improvement mindset and our belief that we get better every day, we invest in our teams through development, collaboration, and leadership opportunities. Whether you are early in your career or an experienced professional, you will find an environment that supports growth, recognizes contribution, and encourages innovation.