Treatment Coordinator - Elevate Patient Experience

Paradigm Oral Surgery; Tyler (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401k Plan w/Company Match

Health Savings Account (HSA)

Medical, Dental and Vision Coverage

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career Path Advancement to Clinical or

Job summary

Paradigm Oral Health in Tyler, TX is seeking a Treatment Coordinator to connect clinical expertise with a positive patient experience. In this in-office role, you will guide patients through treatment options, discuss financial plans, and coordinate schedules with clinicians to maximize efficiency.

We value a friendly, professional presence and strong organizational skills. Prior dental experience is a plus, but not required, as training is provided.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of customer service experience is required.
• Medical or dental experience is preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Customer service

Office skills

Organization

Communication

Cross-functional teamwork

Leadership

Problem-solving

Education

Highschool diploma or equivalent

Job description

Paradigm Oral Health in Tyler, TX is seeking a Treatment Coordinator to connect clinical expertise with a positive patient experience. In this in-office role, you will guide patients through treatment options, discuss financial plans, and coordinate schedules with clinicians to maximize efficiency.

We value a friendly, professional presence and strong organizational skills. Prior dental experience is a plus, but not required, as training is provided.