Oral Surgery Patient Care Coordinator

Tyler Oral Facial Surgery; Tyler (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Bonus potential

Annual Merit Reviews

Paid Time Off

401k Plan w/Company Match

Health Savings Account (HSA)

Medical, Dental and Vision Coverage

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career Path Advancement

Discount Marketplace

Job summary

Paradigm Oral Health in Tyler, TX is seeking a confident Treatment Coordinator to connect clinical expertise with an outstanding patient experience. You will guide patients through treatment plans, discuss financial options, and communicate options with professionalism.

This full-time, in-office role emphasizes building relationships, coordinating with clinicians, and delivering excellent patient care while maintaining HIPAA compliance. Prior oral surgery experience is a plus.

Qualifications

• Highschool diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Mantains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology understanding

Professional presence

Typing & filing

Organizational skills

Leadership & problem-solving

Cross-functional teamwork

Education

Highschool diploma or equivalent

Job description

Paradigm Oral Health in Tyler, TX is seeking a confident Treatment Coordinator to connect clinical expertise with an outstanding patient experience. You will guide patients through treatment plans, discuss financial options, and communicate options with professionalism.

This full-time, in-office role emphasizes building relationships, coordinating with clinicians, and delivering excellent patient care while maintaining HIPAA compliance. Prior oral surgery experience is a plus.