Treatment Coordinator: Patient Care & Financial Guidance

AMN Healthcare; Roanoke (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401k plan

Health savings account

Medical/dental/vision coverage

Life insurance

Disability insurance

Employee assistance program

BLS/CPR certification

Career advancement

Discount marketplace

Job summary

Roanoke Oral Surgery in Roanoke, VA is seeking a Treatment Coordinator to connect clinical care with an outstanding patient experience. You will guide patients through treatment plans, explain costs, and coordinate scheduling and billing in a fast-paced office environment.

The role emphasizes professional communication, HIPAA compliance, and collaboration with clinicians to ensure smooth patient flow. Prior dental experience is a plus but not required, with strong opportunities for growth within

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly and professional

Typing and filing

Organization skills

Attention to detail

Leadership & problem solving

Communication skills

Cross-functional collaboration

Education

High school diploma or equivalent

Healthcare experience preferred

Job description

Roanoke Oral Surgery in Roanoke, VA is seeking a Treatment Coordinator to connect clinical care with an outstanding patient experience. You will guide patients through treatment plans, explain costs, and coordinate scheduling and billing in a fast-paced office environment.

The role emphasizes professional communication, HIPAA compliance, and collaboration with clinicians to ensure smooth patient flow. Prior dental experience is a plus but not required, with strong opportunities for growth within