Treatment Coordinator at Rangewood Orthodontics

Specialty Dental Brands; Colorado Springs (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Rangewood Orthodontics in Colorado Springs seeks a warm, organized Treatment Coordinator to join our front office. You will set up rooms, welcome families, manage new patient paperwork, explain treatment plans, and coordinate with insurance and billing to ensure a smooth experience.

The role requires strong dental terminology knowledge, excellent communication, and a client-focused attitude with a willingness to grow with a collaborative team.

Qualifications

• At least 1 year of treatment coordinating experience is required.
• Be self-motivated, organized, and have a positive attitude.
• Possess great understanding of dental terminology.
• Excellent communication and written skills.
• Excellent public relations skills.
• Work well with patients and team.
• Committed to punctuality and willingness to stay late as needed.
• Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook.

Responsibilities

• Sets up treatment rooms for all new patient exams.
• Welcomes new patients/parents promptly with a warm smile.
• Ensures new patient experience is enjoyable every time.
• Checks new patient charts to ensure info is correctly entered.
• Has iPad ready for patients who have not filled forms.
• Handles new patient paperwork and HIPAA-compliant data entry.
• Completes New Patient X-rays for appointments.
• Gives accurate pricing based on treatment plans and insurance.A0Sets up monthly payments per office guidelines.
• Keeps records of contracts, fees, referrals, and other information.
• Helps fill the schedule by coordinating with Front Desk.
• Ensures correct charting and insurance data for submission.
• Collects new insurance information and scans it into the chart.
• Sign contracts with patient/parent by banding date.
• Answers questions regarding treatment.
• collaborates with Practice Managers to update contracts and documents.
• Attends staff meetings and daily huddles.
• Represents the practice positively inside and outside the office.

Skills

Communication

Public relations

Customer service

Dental terminology

Organization

Teamwork

Tools

Microsoft Word

Excel

Teams

Outlook

Job description

Treatment Coordinator at Rangewood Orthodontics

Rangewood Orthodontics is seeking a warm, organized, and professional TreatmentCoordinator to join our front office team. With multiple convenient locations serving the Colorado Springs and Monument communities and a strong reputation for high-quality, patient-focused orthodontic care, this is a great opportunity to grow your career in a supportive, team-oriented practice. The ideal candidate is personable, detail-oriented, and passionate about helping families feel informed and comfortable from their first phone call through treatment completion.

• Trusted orthodontic practice providing personalized care and exceptional patient experiences in Southern Colorado.
• Modern, welcoming offices equipped with advanced orthodontic technology.
• Supportive, upbeat, and collaborative team culture focused on patient satisfaction.
• Opportunities for professional growth and development.

Duties include:

• Sets up treatment rooms for all new patient exams
• Welcomes new patients/parents promptly with a warm smile
• Ensures new patient experience is enjoyable every single time
• Checks all new patient charts to ensure info was correctly entered upon scheduling
• Has Ipad ready for new patients that have not filled this out prior to appointment
• Responsible for new patient paperwork to ensure it has been completed. Map in fields from the online questionnaire into chart. Ensures process is compliant with HIPPA laws.
• Completes New Patient Xrays for appointment
• Gives accurate and correct pricing based on treatment plan recommendations. May include expected insurance amount if insurance has been previously verified for the specific patient.
• Works numbers for new patients and sets up comfortable monthly payments that align with office guidelines
• Keeps records of all contracts, fees, referral, and other important information
• Helps to fill the schedule when needed by communicating with the Front Desk Coordinators
• Ensures accurate charting and insurance information has been entered in correctly for Insurance Coordinator to submit once contract is signed.
• New insurance information to be collected and scanned into chart by obtaining a copy of front and back of insurance card as well as half sheet filled out.
• Sign contract with patient or parent before but no later than banding date. Have contract to Insurance coordinator by next working day.
• Answers any questions patient might have regarding treatment
• Works with Practice Managers to ensure all contracts and documents are up to date, gathers needed information, and update as changes take place.
• Attend all staff meetings, front office meetings, and daily huddles.
• Representing the practice in a positive way inside and outside of the office.

Requirements

• At least 1 year of treatment coordinating experience is required
• be self-motivated, organized, and have a positive attitude
• possess great understanding of dental terminology
• have excellent communication and written skills
• have excellent public relations skills
• work well with patients and team
• be experienced in delivering high-level customer service
• Committed to the position arriving on time daily and staying late as needed.
• Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook

We invite applicants to voluntarily share their demographic background.

How would you describe your gender identity? (mark all that apply) Select...

How would you describe your racial/ethnic background? (mark all that apply) Select...

Are you a veteran or active member of the United States Armed Forces? Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication, and learning? Select...