Treatment Coordinator at Rangewood Orthodontics

Specialty Dental Brands; Colorado Springs (CO); On-site; USD 42,000 - 66,000; Full time

Job summary

Rangewood Orthodontics in Colorado Springs is seeking a warm, organized Treatment Coordinator to join our front office team. You will guide new patients from their first call through treatment completion, ensuring a smooth, informative experience and accurate charting, paperwork, and scheduling.

Ideal candidates have at least 1 year of treatment coordinating experience, strong communication and public relations skills, and proficient in Microsoft Word, Excel, Teams, and Outlook.

Qualifications

• At least 1 year of treatment coordinating experience required.
• Strong communication and written skills.
• Excellent public relations and customer service.
• Understanding of dental terminology.
• Proficient with Microsoft Word, Excel, Teams and Outlook.
• Punctual, organized, and positive attitude.

Responsibilities

• Set up treatment rooms for new patient exams.
• Welcome new patients/parents warmly and ensure a positive first impression.
• Process new patient paperwork and ensure HIPAA-compliant data entry.
• Prepare and file contracts, fees, and insurance information.
• Work with Insurance Coordinator to verify and enter insurance details.
• Assist with scheduling and keep the calendar filled.
• Attend staff and front office meetings; represent the practice professionally.

Skills

Treatment coordinating

Communication skills

Public relations

Dental terminology

Computer skills

Microsoft Word

Excel

Teams

Outlook

Organization

Job description

Treatment Coordinator at Rangewood Orthodontics

Rangewood Orthodontics is seeking a warm, organized, and professional TreatmentCoordinator to join our front office team. With multiple convenient locations serving the Colorado Springs and Monument communities and a strong reputation for high-quality, patient-focused orthodontic care, this is a great opportunity to grow your career in a supportive, team-oriented practice. The ideal candidate is personable, detail-oriented, and passionate about helping families feel informed and comfortable from their first phone call through treatment completion.

• Trusted orthodontic practice providing personalized care and exceptional patient experiences in Southern Colorado.
• Modern, welcoming offices equipped with advanced orthodontic technology.
• Supportive, upbeat, and collaborative team culture focused on patient satisfaction.
• Opportunities for professional growth and development.

Duties include:

• Sets up treatment rooms for all new patient exams
• Welcomes new patients/parents promptly with a warm smile
• Ensures new patient experience is enjoyable every single time
• Checks all new patient charts to ensure info was correctly entered upon scheduling
• Has Ipad ready for new patients that have not filled this out prior to appointment
• Responsible for new patient paperwork to ensure it has been completed. Map in fields from the online questionnaire into chart. Ensures process is compliant with HIPPA laws.
• Completes New Patient Xrays for appointment
• Gives accurate and correct pricing based on treatment plan recommendations. May include expected insurance amount if insurance has been previously verified for the specific patient.
• Works numbers for new patients and sets up comfortable monthly payments that align with office guidelines
• Keeps records of all contracts, fees, referral, and other important information
• Helps to fill the schedule when needed by communicating with the Front Desk Coordinators
• Ensures accurate charting and insurance information has been entered in correctly for Insurance Coordinator to submit once contract is signed.
• New insurance information to be collected and scanned into chart by obtaining a copy of front and back of insurance card as well as half sheet filled out.
• Sign contract with patient or parent before but no later than banding date. Have contract to Insurance coordinator by next working day.
• Answers any questions patient might have regarding treatment
• Works with Practice Managers to ensure all contracts and documents are up to date, gathers needed information, and update as changes take place.
• Attend all staff meetings, front office meetings, and daily huddles.
• Representing the practice in a positive way inside and outside of the office.

Requirements

• At least 1 year of treatment coordinating experience is required
• be self-motivated, organized, and have a positive attitude
• possess great understanding of dental terminology
• have excellent communication and written skills
• have excellent public relations skills
• work well with patients and team
• be experienced in delivering high-level customer service
• Committed to the position arriving on time daily and staying late as needed.
• Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook

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