Treatment Coordinator

Redwood Dental; Troy (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Smile Partners Clinton Township is seeking a full-time Treatment Coordinator for Redwood Dental of Troy to join a patient-focused dental team. You’ll manage treatment coordination, educate patients on plans, financing, and next steps, and keep the front office running smoothly.

The ideal candidate is well-organized, confident communicating with patients, experienced in dental front-office roles, detail-oriented, and capable of multitasking in a fast-paced environment.

Qualifications

• Experience in dental treatment coordination or a dental front-office role.
• Well-rounded and highly organized.
• Confident communicating with patients.
• Detail-oriented and able to multitask.
• Professional, dependable, and patient-focused.

Responsibilities

• Welcome patients and provide an exceptional patient experience.
• Present and explain treatment plans to patients.
• Discuss treatment costs, financing, and payment options.
• Help patients understand their recommended treatment and next steps.
• Coordinate appointments and treatment schedules.
• Follow up with patients regarding recommended treatment.
• Verify insurance benefits and assist with insurance-related questions.
• Maintain accurate patient records and documentation.
• Work closely with the clinical team and office leadership.
• Support the overall success and efficiency of the front office.

Skills

Patient communication

Organization

Financial discussions

Multitasking

Team player

Independence

Job description

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Treatment Coordinator – Redwood Dental of Troy

We’re looking for a Full-Time Treatment Coordinator to join our team in Troy! We’re seeking a well-rounded, highly capable candidate who can confidently manage treatment coordination, support patients throughout their care, and help keep the front office running smoothly.

Schedule

• Monday–Friday: Full-time schedule totaling 40 hours per week
• Two Saturdays per month: Saturday coverage is required
• Friday: When working a Saturday, you will have Friday off that week

Responsibilities

• Welcome patients and provide an exceptional patient experience
• Present and explain treatment plans to patients
• Discuss treatment costs, financing, and payment options
• Help patients understand their recommended treatment and next steps
• Coordinate appointments and treatment schedules
• Follow up with patients regarding recommended treatment
• Verify insurance benefits and assist with insurance-related questions
• Maintain accurate patient records and documentation
• Work closely with the clinical team and office leadership
• Support the overall success and efficiency of the front office

Ideal Candidate

We’re looking for someone who is:

• Well-rounded and highly organized
• Confident communicating with patients
• Comfortable discussing treatment plans and financial information
• Experienced in dental treatment coordination or a similar dental front‑office role
• Detail‑oriented and able to multitask
• Professional, dependable, and patient-focused
• A strong team player who can take initiative and work independently

We’d love to welcome someone who is passionate about helping patients and enjoys being part of a supportive, collaborative dental team. If you’re looking for an opportunity where you can make a difference and grow with the practice, we’d love to hear from you!