Treatment Coordinator

Smile Partners Clinton Township; Troy (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Smile Partners Clinton Township is seeking a Full‑Time Treatment Coordinator for Redwood Dental of Troy. You will manage treatment coordination, assist patients through their care journey and help keep the front office running smoothly.

The role requires strong organization, clear communication with patients about treatment options and financing, and collaboration with the clinical team to ensure seamless scheduling and documentation.

Qualifications

• Experience in dental front‑office coordination or similar role.
• Excellent verbal and written communication with patients.

Responsibilities

• Welcome patients and provide an exceptional patient experience.
• Present and explain treatment plans to patients.
• Discuss treatment costs, financing, and payment options.
• Help patients understand their recommended treatment and next steps.
• Coordinate appointments and treatment schedules.
• Follow up with patients regarding recommended treatment.
• Verify insurance benefits and assist with insurance questions.
• Maintain accurate patient records and documentation.
• Work closely with the clinical team and office leadership.
• Support the overall success and efficiency of the front office.

Skills

Well‑organized

Confident with patients

Discuss treatment plans

Dental front‑office experience

Detail‑oriented

Team player

Independent worker

Job description

Career Opportunities with Smile Partners Clinton Township

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Treatment Coordinator – Redwood Dental of Troy

We’re looking for a Full-Time Treatment Coordinator to join our team in Troy! We’re seeking a well-rounded, highly capable candidate who can confidently manage treatment coordination, support patients throughout their care, and help keep the front office running smoothly.

Schedule

• Monday–Friday: Full-time schedule totaling 40 hours per week
• Two Saturdays per month: Saturday coverage is required
• Friday: When working a Saturday, you will have Friday off that week

Responsibilities

• Welcome patients and provide an exceptional patient experience
• Present and explain treatment plans to patients
• Discuss treatment costs, financing, and payment options
• Help patients understand their recommended treatment and next steps
• Coordinate appointments and treatment schedules
• Follow up with patients regarding recommended treatment
• Verify insurance benefits and assist with insurance-related questions
• Maintain accurate patient records and documentation
• Work closely with the clinical team and office leadership
• Support the overall success and efficiency of the front office

Ideal Candidate

We’re looking for someone who is:

• Well-rounded and highly organized
• Confident communicating with patients
• Comfortable discussing treatment plans and financial information
• Experienced in dental treatment coordination or a similar dental front‑office role
• Detail‑oriented and able to multitask
• Professional, dependable, and patient-focused
• A strong team player who can take initiative and work independently

We’d love to welcome someone who is passionate about helping patients and enjoys being part of a supportive, collaborative dental team. If you’re looking for an opportunity where you can make a difference and grow with the practice, we’d love to hear from you!