Treatment Coordinator

Thomas Dental; Phoenix (AZ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Team bonus opportunities

Medical, dental, vision, and life ins.

Paid time off and holidays

401(k) options

Job summary

MB2 Dental in Phoenix, AZ is seeking a friendly, organized Treatment Coordinator to join our growing practice. The role focuses on helping patients understand treatment options, review plans, discuss costs, and coordinate insurance benefits to ensure smooth scheduling and care completion.

The ideal candidate is bilingual in Spanish, with strong front office experience and a passion for exceptional patient service. Competitive compensation and team-focused environment are offered.

Qualifications

• Bilingual in Spanish is required.
• Previous dental front office or treatment coordinator experience is required.
• Strong understanding of dental treatment plans, insurance benefits, financial arrangements, and patient scheduling.
• Experience with third-party financing: Sunbit, Cherry, and Care Credit.
• Experience presenting treatment plans and discussing costs and payment options with patients.
• Knowledge of insurance verification, claims, billing, and accounts receivable.
• Proficient in Dentrix.

Responsibilities

• Review treatment plans and discuss financial options with patients.
• Coordinate insurance benefits and verify coverage.
• Assist patients in scheduling the required care.
• Present treatment plans and payment options to improve treatment acceptance.

Skills

Bilingual: Spanish

Dental front office

Treatment plans & insurance

Financial options & patient financing

Sunbit / Cherry / Care Credit

Cost discussion & acceptance

Insurance verification & AR

Dentrix

Communication & organization

Phone etiquette

Tools

Dentrix

Job description

Overview

We are looking for a friendly, organized, and motivated Treatment Coordinator to join our growing dental practice in Phoenix, AZ! The ideal candidate is bilingual in Spanish, has strong dental front office experience, and is passionate about helping patients understand their treatment options and feel confident moving forward with their care.

This role is an important part of the patient experience, from reviewing treatment plans and discussing financial options to coordinating insurance benefits and helping patients schedule the care they need. We take pride in delivering exceptional service at every step and are looking for someone who shares that same commitment to our patients.

If you’re a positive, team-focused professional with excellent communication skills and a passion for helping patients achieve healthier smiles, we’d love to hear from you!

Compensation: $50,000-$55,000 annually, based on experience

Schedule

• Full-time
• Monday/Thursday: 7 AM - 4 PM
• Tuesday/Wednesday: 9 AM - 6 PM
• Friday: 8 AM - 1 PM

Benefits & Perks

• Supportive, team-focused work environment
• Team bonus opportunities
• Medical, dental, vision, and life insurance
• Paid time off and holidays
• 401(k) options

Qualifications

• Bilingual in Spanish is required
• Previous dental front office or treatment coordinator experience is required
• Strong understanding of dental treatment plans, insurance benefits, financial arrangements, and patient scheduling
• Previous experience with third party financing: Sunbit, Cherry, and Care Credit
• Experience presenting treatment plans and discussing costs and payment options with patientsAbility to build trust with patients, address questions or concerns, and support treatment acceptance
• Knowledge of insurance verification, claims, billing, and accounts receivable
• Proficient in Dentrix
• Excellent communication, organization, and follow-up skills
• Professional and friendly phone etiquette
• Positive attitude with the ability to multitask in a fast-paced environment