Treatment Coordinator

Scion Staffing, Inc.; Nashville (TN); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Excellent earning potential

Meaningful patient connections

Performance recognition

Professional growth

Supportive team environment

Job summary

Scion Staffing has been engaged to fill a Treatment Coordinator position for a patient-focused healthcare organization in Nashville, Tennessee. This full-time, onsite role guides patients through treatment options, financing, and next steps with empathy and clarity.

Ideal candidates excel in consultative sales, relationship-building, and patient education, coordinating with clinical and admin teams to ensure a seamless patient experience and helping patients make informed care decisions.

Qualifications

• Proven track record in consultative sales or patient coordination.
• Strong communication and active listening; explain complex information clearly.
• Comfort discussing pricing and financing for high-value services.
• Excellent organizational skills and ability to manage multiple patient relationships.
• Experience in dental/healthcare or high-ticket sales; familiarity with dental practice software is a plus.

Responsibilities

• Guide patients through consultations, explaining treatment options and next steps.
• Present treatment costs and financing options to support informed decisions.
• Build trusting relationships, address questions, and follow up during decision-making.
• Support treatment acceptance and scheduling goals through consultative sales.
• Coordinate appointments with clinical and administrative teams for a seamless patient experience.
• Use practice management and CRM tools to track consultations and outcomes.

Skills

Consultative sales

Patient coordination

Relationship-building

Communication

Active listening

Job description

Scion Staffing has been engaged to conduct a search for a Treatment Coordinator for our client, an established and growing patient-focused healthcare organization committed to helping individuals access personalized treatment and achieve meaningful improvements in their well-being. This is a full-time, onsite opportunity in Nashville, Tennessee.

POSITION OVERVIEW

Our client is seeking a personable, motivated Treatment Coordinator to guide patients through treatment options, financial considerations, and next steps with confidence and compassion. This highly interactive position combines consultative sales, relationship building, and patient education, offering the opportunity to make a meaningful impact while achieving rewarding performance goals. The ideal candidate is an engaging communicator who enjoys connecting with people, building trust, and helping patients make informed decisions about their care.

PERKS

• Excellent Earning Potential: Competitive base salary of $50,000–$70,000, plus performance-based bonuses with the potential to earn up to an additional $50,000 annually.
• Meaningful Patient Connections: Help individuals feel informed, supported, and confident as they make important healthcare decisions.
• Performance Recognition: Enjoy an incentive structure that rewards successful patient engagement and treatment coordination.
• Professional Growth: Build valuable expertise in consultative sales, patient relations, and healthcare operations within a growing organization.
• Supportive Team Environment: Collaborate with experienced clinical and administrative professionals who share a commitment to exceptional patient experiences.

RESPONSIBILITIES

• Guide prospective and existing patients through consultations, helping them understand recommended treatment plans, available services, and next steps.
• Present treatment costs, financing options, and payment arrangements clearly and compassionately to support informed decision-making.
• Build trusting relationships with patients, address questions or concerns, and provide thoughtful follow-up throughout the decision-making process.
• Support treatment acceptance and scheduling goals through effective consultative sales strategies and consistent patient engagement.
• Collaborate closely with clinical and administrative teams to coordinate appointments, maintain accurate records, and ensure a seamless patient experience.
• Utilize practice management software and customer relationship tools to track consultations, follow-up activities, and performance outcomes.

QUALIFICATIONS

• Demonstrated success in consultative sales, patient coordination, account management, or another relationship-driven role.
• Strong communication, interpersonal, and active listening skills, with the ability to explain complex information clearly and compassionately.
• Confidence discussing pricing, financing, and high-value services while maintaining a patient-centered approach.
• Excellent follow-through, organization, and ability to manage multiple patient relationships and priorities.
• Experience in dental, healthcare, aesthetics, or high-ticket consumer sales is welcomed; familiarity with dental practice software is a plus.

COMPENSATION AND BENEFITS

This position offers a competitive base salary of $50,000–$70,000 annually, depending on experience and qualifications, with a preferred hiring range near $60,000. The role also offers performance-based bonuses with the potential to earn up to an additional $50,000 annually, creating total earning potential of approximately $120,000 for high-performing individuals. Additional benefits and employment details will be discussed during the interview process. This is a full-time, onsite position in Nashville, Tennessee.