Treatment Coordinator

Smile Doctors; Charlotte, Northern (NC, KY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision and life 보험

401(k) plan

2 weeks paid time off in your first年 +

Paid holidays

Discounts on braces and clear aligners

Job summary

WGO Orthodontics in Charlotte, NC is seeking a Treatment Coordinator to join our growing team. You will educate new patients about available treatment options, explain financials, and help schedule care.

You will present treatment plans, overcome objections, coordinate referrals, and support marketing efforts while building rapport with patients and families. If you are outgoing, empathetic, and skilled in sales or service, this role offers a competitive salary with bonus opportunities and

Qualifications

• High School diploma or equivalent; College education preferred.
• Minimum one year experience in sales or service industry.
• Bilingual a plus, but not required.
• Ability to build rapport with patients.
• Excellent sales skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan of treatment.
• Understand the practice's policy on working with financials to educate patients on payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Preparation for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent written and verbal skills

Education

High School diploma or equivalent

College education preferred

Job description

## Treatment CoordinatorApplylocations: Charlotte, NCtime type: Full timeposted on: Posted Todayjob requisition id: JR100464Looking for a career that makes you smile?WGO Orthodontics is seeking a **Treatment Coordinator** to join our growing team in Blakeney, Huntersville, and South End.Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.**How you’ll make us better:*** Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections* Understand the practice's policy on working with financials to educate patients on their payment options* Work pending reports and follow up with potential patients to schedule treatment* Preparation for patient exams* Follow up with patients to set up consultations or begin treatment and keep schedules full* Coordinate patients referred to specialists for care prior to treatment as necessary* Assist in Local Store Marketing and community events**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Outgoing, Approachable, and Empathetic* Proactive and adaptable* Excellent written and verbal skills**Prerequisites for success:*** High School diploma or equivalent required; College education preferred* Minimum one (1) year experience in sales or other service industry required* Bilingual a plus, but not required* Ability to build rapport with patients* Ability to establish and maintain good working relationships with patients and coworkers* Excellent sales skills* Ability to talk to a person, not at a person**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary plus Bonus Opportunity* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why WGO Orthodontics?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*