Treatment Coordinator

Smile Doctors, LLC; Norfolk (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

401(k) plan

2 weeks paid time off

Discounts on braces and aligners

Job summary

Smile Doctors, LLC is hiring a Treatment Coordinator in Norfolk, VA. You will educate new patients on treatment options, assist with financial arrangements, and enhance patient relationships. This role requires excellent communication and a proactive approach.

We offer competitive salaries, bonuses, medical benefits, and a supportive company culture. Join us for a fun, people-first work environment as we strive to transform smiles and build successful relationships.

Qualifications

• Minimum one year experience in sales or other service industry required.
• Ability to build rapport with patients and coworkers.
• Experience in local store marketing and community events is a plus.

Responsibilities

• Present orthodontic treatment plans and educate patients.
• Work pending reports and follow up with potential patients.
• Coordinate patients referred to specialists for care.

Skills

Sales skills

Excellent written and verbal skills

Proactive and adaptable

Outgoing and approachable

Bilingual

Education

High School diploma or equivalent

College education preferred

Job description

## Treatment CoordinatorApplylocations: Norfolk, VAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR100103Looking for a career that makes you smile?[Insert Location Brand Name e.g., Brown Orthodontics] is seeking a **Treatment Coordinator** to join our growing team.Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.**How you’ll make us better:*** Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections* Understand the practice's policy on working with financials to educate patients on their payment options* Work pending reports and follow up with potential patients to schedule treatment* Preparation for patient exams* Follow up with patients to set up consultations or begin treatment and keep schedules full* Coordinate patients referred to specialists for care prior to treatment as necessary* Assist in Local Store Marketing and community events**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Outgoing, Approachable, and Empathetic* Proactive and adaptable* Excellent written and verbal skills**Prerequisites for success:*** High School diploma or equivalent required; College education preferred* Minimum one (1) year experience in sales or other service industry required* Bilingual a plus, but not required* Ability build rapport with patients* Ability to establish and maintain good working relationships with patients and coworkers* Excellent sales skills* Ability to talk to a person, not at a person**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary plus Bonus Opportunity* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why [Add Location Brand Name e.g., Brown Orthodontics]?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*