Treatment Coordinator

Smile Doctors, LLC; Kentucky; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Time Off

Paid Holidays

Brace Discounts

Job summary

Smile Doctors, LLC in Plain City, OH is seeking a Treatment Coordinator to educate new patients on orthodontic treatment options, explain financial plans, and help keep treatment schedules full.

You will prepare patients for exams, follow up to set consultations, coordinate referrals to specialists when needed, and support local store marketing and community events. The role emphasizes outgoing, empathetic engagement and strong sales skills with a growth-minded culture.

Qualifications

• High school diploma or equivalent required.
• Minimum one year experience in sales or other service industry.
• Bilingual is a plus.
• Ability to build rapport with patients.
• Excellent sales and communication skills.

Responsibilities

• Present treatment plans to patients and explain payment options.
• Prepare patients for exams and coordinate scheduling of treatments.
• Follow up with patients to schedule consultations or begin treatment.
• Coordinate patient referrals to specialists as needed.
• Assist in local store marketing and community events.

Skills

Sales experience

Customer service

Communication skills

Bilingual

Rapport-building

People skills

Education

High School diploma or equivalent

College education preferred

Job description

## Treatment CoordinatorApplylocations: Plain City, OHtime type: Full timeposted on: Posted Yesterdayjob requisition id: 9665Looking for a career that makes you smile?Smile Doctors is seeking a **Treatment Coordinator** to join our growing team.Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.**How you’ll make us better:*** Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections* Understand the practice's policy on working with financials to educate patients on their payment options* Work pending reports and follow up with potential patients to schedule treatment* Preparation for patient exams* Follow up with patients to set up consultations or begin treatment and keep schedules full* Coordinate patients referred to specialists for care prior to treatment as necessary* Assist in Local Store Marketing and community events**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Outgoing, Approachable, and Empathetic* Proactive and adaptable* Excellent written and verbal skills**Prerequisites for success:*** High School diploma or equivalent required; College education preferred* Minimum one (1) year experience in sales or other service industry required* Bilingual a plus, but not required* Ability build rapport with patients* Ability to establish and maintain good working relationships with patients and coworkers* Excellent sales skills* Ability to talk to a person, not at a person**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary plus Bonus Opportunity* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Smile Doctors?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*