Front Desk Coordinator

Smile Doctors; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Brace discounts

Job summary

Peak Orthodontics in Raleigh, NC is seeking a Front Desk Coordinator I to greet patients, manage check-ins, answer calls, schedule appointments and handle basic payments.

The role supports clinicians, verifies insurance, routes inquiries, and helps drive a friendly, efficient patient experience in a fast-paced practice.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and welcome visitors to the practice and provide information.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients at first visit and verify information.
• Verify insurance information and notify clinicians of arrivals.
• Make appointments and print reminders; manage scheduling changes as needed.
• Process payments and post to patient accounts; coordinate payments as needed.
• Receive, store, and deliver shipments and mail; support internal marketing initiatives.

Job description

## Front Desk CoordinatorApplylocations: Raleigh, NCtime type: Full timeposted on: Posted Todayjob requisition id: JR100447Looking for a career that makes you smile?Peak Smiles is seeking a **Front Desk Coordinator I** to join our growing team.**How you’ll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Peak Orthodontics?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*