Orthodontic Treatment Coordinator - Educate & Schedule

Smile Doctors; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision and life 보험

401(k) plan

2 weeks paid time off in your first年 +

Paid holidays

Discounts on braces and clear aligners

Job summary

WGO Orthodontics in Charlotte, NC is seeking a Treatment Coordinator to join our growing team. You will educate new patients about available treatment options, explain financials, and help schedule care.

You will present treatment plans, overcome objections, coordinate referrals, and support marketing efforts while building rapport with patients and families. If you are outgoing, empathetic, and skilled in sales or service, this role offers a competitive salary with bonus opportunities and

Qualifications

• High School diploma or equivalent; College education preferred.
• Minimum one year experience in sales or service industry.
• Bilingual a plus, but not required.
• Ability to build rapport with patients.
• Excellent sales skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan of treatment.
• Understand the practice's policy on working with financials to educate patients on payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Preparation for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent written and verbal skills

Education

High School diploma or equivalent

College education preferred

Job description

WGO Orthodontics in Charlotte, NC is seeking a Treatment Coordinator to join our growing team. You will educate new patients about available treatment options, explain financials, and help schedule care.

You will present treatment plans, overcome objections, coordinate referrals, and support marketing efforts while building rapport with patients and families. If you are outgoing, empathetic, and skilled in sales or service, this role offers a competitive salary with bonus opportunities and