Treatment Coordinator

Smile Doctors; Catonsville (MD); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Smile Doctors in Catonsville, MD is seeking a Treatment Coordinator to educate new patients on orthodontic treatment options and help them understand payment plans. You will work to keep the schedule full by following up with potential patients and coordinating referrals as needed.

The role requires strong sales skills, the ability to build rapport with patients, and excellent communication. A high school diploma is required, college education is preferred, and bilingual ability is a plus.

Qualifications

• High School diploma or equivalent required.
• Minimum one year experience in sales or service industry.
• Bilingual a plus, but not required.
• Excellent sales skills and ability to build rapport with patients.
• Ability to communicate clearly with patients and coworkers.

Responsibilities

• Educate new patients on treatment options and plans.
• Explain financial options and educate patient on payments.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams and coordinate referrals as needed.
• Assist in local store marketing and community events.
• Keep schedules full and coordinate with specialists when needed.

Skills

Sales experience

Customer rapport building

Excellent communication

Bilingual a plus

Education

High School diploma

College education preferred

Job description

## Treatment CoordinatorApply: Catonsville, MD: Full time: Posted 2 Days Ago: JR100238Looking for a career that makes you smile?[Insert Location Brand Name e.g., Brown Orthodontics] is seeking a **Treatment Coordinator** to join our growing team.Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.**How you’ll make us better:*** Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections* Understand the practice's policy on working with financials to educate patients on their payment options* Work pending reports and follow up with potential patients to schedule treatment* Preparation for patient exams* Follow up with patients to set up consultations or begin treatment and keep schedules full* Coordinate patients referred to specialists for care prior to treatment as necessary* Assist in Local Store Marketing and community events**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Outgoing, Approachable, and Empathetic* Proactive and adaptable* Excellent written and verbal skills**Prerequisites for success:*** High School diploma or equivalent required; College education preferred* Minimum one (1) year experience in sales or other service industry required* Bilingual a plus, but not required* Ability build rapport with patients* Ability to establish and maintain good working relationships with patients and coworkers* Excellent sales skills* Ability to talk to a person, not at a person**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary plus Bonus Opportunity* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why [Add Location Brand Name e.g., Brown Orthodontics]?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.Pay Range: $21.60 - $27.35*This is the perfect opportunity to grow with an expanding organization! Apply today!*