Treatment Coordinator

Smile Doctors; Brownwood (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Salary + Bonus

Health insurance

Disability coverage

401(k)

PTO 2 weeks

Brace discounts

Job summary

Smile Doctors Brownwood is seeking a Treatment Coordinator to join our growing team. This role educates new patients on treatment options, assists with financial arrangements, and builds strong patient relationships.

Key responsibilities include presenting treatment plans, educating on payment options, following up to schedule treatment, and coordinating referrals as needed. Strong interpersonal skills and a sales/service mindset are essential.

Qualifications

• Outgoing, approachable, and empathetic interpersonal style.
• Strong communication and relationship-building abilities.
• Sales and service experience advantageous.

Responsibilities

• Present orthodontic treatment plans and educate patients on plans.
• Explain financial options and educate on payment plans.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams.
• Maintain full schedules by setting consultations or initiating treatment.
• Coordinate referrals to specialists as needed.
• Support local marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent communication

Education

High School diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?

Smile Doctors Brownwood is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How You’ll Make Us Better

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

Your Special Skills

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites For Success

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors Brownwood?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization!