Treatment Consultant

It's A Secret Med Spa; Scottsdale (AZ); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

Disability insurance

Employee discounts

401k

Tuition reimbursement

Referral bonus

Job summary

It’s A Secret Med Spa is seeking motivated sales professionals to drive client consultations and close skincare service sales. The role involves building trust, creating personalized treatment plans, and guiding clients through financing options while maintaining HIPAA privacy and data security.

A positive, energetic demeanor and ability to collaborate with the team are essential. The position offers competitive base pay with an industry-leading commission structure, plus benefits and

Qualifications

• 2+ years of sales experience
• Ability to multi-task while serving clients
• HIPAA privacy compliance knowledge
• Excellent communication and rapport-building
• Willingness to work weekends as needed
• Bilingual is a plus

Responsibilities

• Initiate consultations with clients and describe services with confidence
• Create custom treatment plans to meet client goals
• Close sales and discuss financing options with clients
• Upsell additional services and products to existing clients
• Collaborate with spa team to drive new business and ensure client satisfaction
• Maintain accurate CRM records of client interactions and visits
• Proactively reach out to potential clients to grow revenue

Skills

Sales experience

Customer service

HIPAA compliance

Team collaboration

Multitasking

Flexible schedule

Job description

It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. To fulfill our mission of making people feel unstoppable in their everyday lives, we want passionate, positive, and polished individuals to join us. That’s where you come in. Join the exciting culture at It’s A Secret Med Spa and become a part of our big, fabulous family while taking your skills to the next level. You’re going to love it here!

PAY-Competitive base compensation + industry leading commission program.

Other Benefits Include

PTO, multiple employer health insurance plan, dental, vision, employer paid short-term and long-term disability, employee discounts, 401k, tuition reimbursement, and referral bonus program.

Job Responsibilities

• Initiate the sales process by scheduling consultations with new and existing clients, warm leads, and thoroughly describing our services and skincare products with an expert knowledge base and consistency.
• Meet with each new client and give them an overview of our services, create a custom treatment plan to achieve their goals, and ensure they are comfortable and well educated about our wide variety of service offerings.
• Build rapport and close sales with potential clients by explaining product and service capabilities, overcoming objections, and preparing financing contracts with lenders such as Cherry Finance and Care Credit.
• Expand sales within existing accounts by introducing new products and services
• Recommend and up-sell new services by evaluating the client's current aesthetic treatment processes.
• Partner with location providers and manager to find ways to drive new business into the spa
• Work with providers to dig into their client books and schedules and help them uncover potential upsell opportunities
• Comply with all company policies and procedures to ensure streamlined processes
• Ensure customer relationship management (CRM) system is accurately updated and utilized with all customer interactions.
• Maintain collaborative relationships with peers and achieve results with a win-together mentality.
• Possess an entrepreneurial spirit; Proactively outreach to current and potential clients to drive results

Required Skills, Qualifications, And Experience

• Previous sales experience of 2+ year(s) required.
• Flexible schedule with the ability to work weekends as needed
• Previous experience working in a med spa or aesthetics industry
• Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative
• Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
• Must Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
• Must maintain a high level of integrity with a strong ethical foundation
• Ability to work in spa locations within the immediate vicinity as needed
• Bilingual is a plus