Treasury Sales Enablement Manager

Aumni; Irvine (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in Irvine, CA seeks a Treasury Sales Support Associate Manager to develop and implement a new business model for Commercial Bank Payment Sales.

You will support onboarding requests through the Center of Excellence, enhancing control and accuracy of the process and improving client experience. You will collaborate with Sales, Implementation partners, and Treasury Sales Segment leaders to drive strategy, change management, and KPI reporting.

Qualifications

• College degree.
• 10+ years’ experience in Treasury Management sales, service or onboarding.
• Demonstrated ability to foster relationships across the organization, including strong partnership with Sales and Implementation partners.
• Ability to work efficiently in a fast paced environment, under pressure and deadline, with a sense of urgency.
• Proven ability to act as a change agent and drive process improvements that accelerate SLAs.
• Strong communication skills, with the ability to influence, align stakeholders, and communicate clearly across all levels.
• Experience with MS Office suite, heavy Excel and PowerPoint knowledge.
• Prior management experience.
• Bachelor’s degree; advanced degree.
• Superior analytical and quantitative and effective problem solving skills.

Responsibilities

• Create an enhanced client experience by coaching the team to quickly and efficiently submit high quality requests.
• Build and sustain strong partnerships with Sales and Implementation partners, serving as a trusted, collaborative point of contact to accelerate onboarding, billing & pricing, and resolve issues quickly.
• Act as a change agent — championing new ways of working, influencing adoption across teams, and leading the organization through process and cultural change.
• Drive faster SLAs by streamlining workflows, removing bottlenecks, and instilling a sense of urgency across the team.
• Enhance the control environment by ensuring sales procedures are followed and identify any updates that are needed and help with the identification of gaps in sales procedures and become an expert on the process.
• Build and maintain internal partner relationships (e.g. sales, implementations, product, documentation, and technology) to help improve the process of submitting implementation requests for products or billing & pricing.
• Analyze reporting and prepare presentation materials to be shared with senior management, functional groups and other relevant stakeholders.
• Partner with subject matter experts and business partners to prioritize, drive and execute system enhancements or changes to policies and procedures.
• Collaborate with management on establishing and refining KPIs and reporting that help measure team goals and success criteria and responsible for creating and implementing a culture and process of continuous improvement.
• Manage team’s workload via active queue management by proactively identify and use any excess capacity the team may have, and conversely know when the team may need additional assistance

Skills

Stakeholder management

Change management

Strategic planning

Effective communication

Leadership

Analytical thinking

Deadline-driven

Education

Bachelor’s degree

Advanced degree

Tools

MS Office

Excel

PowerPoint

Job description

JPMorgan Chase & Co. in Irvine, CA seeks a Treasury Sales Support Associate Manager to develop and implement a new business model for Commercial Bank Payment Sales.

You will support onboarding requests through the Center of Excellence, enhancing control and accuracy of the process and improving client experience. You will collaborate with Sales, Implementation partners, and Treasury Sales Segment leaders to drive strategy, change management, and KPI reporting.