Treasury Operations Support Clerk I

Banterra Bank; Illinois, United States, Northern America, Americas; Hybrid; USD 21,000 - 24,000; Full time

Job summary

Bankside Support role at Banterra Bank in Kentucky is looking for a customer-focused team member to handle online banking transactions, verify customer information, and provide service for electronic products.

The position requires a high school diploma, a year of banking experience preferred, and strong organizational and communication skills. On-site duties include data entry, compliance, and process improvements for banking products.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year banking experience preferred.
• Experience with electronic products and services preferred.

Responsibilities

• Monitor web-based modules for customer inquiries and process items timely.
• Verify customer information and account ownership when processing forms.
• Perform data entry and work with various software programs.
• Maintain departmental documentation and follow retention guidelines.
• Ensure compliance with applicable laws, regulations, and safety standards.
• Provide quality customer support for electronic products and services.
• Update procedures for products and review product updates/releases.
• Compile, process, and monitor reports; track inventory and supplies.

Skills

Customer service

Attention to detail

Problem solving

Communication

Mathematical calculations

MS Office

Data entry

Banking products knowledge

Education

High School Diploma or equivalent

1 year banking experience preferred

Electronic products/services experience

Tools

Excel

Word

Outlook

Job description

Bankside Support role at Banterra Bank in Kentucky is looking for a customer-focused team member to handle online banking transactions, verify customer information, and provide service for electronic products.

The position requires a high school diploma, a year of banking experience preferred, and strong organizational and communication skills. On-site duties include data entry, compliance, and process improvements for banking products.