Treasury Management Services Lead I

M&T Bank Corporation; Baltimore (MD); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank Corporation is seeking a Banking Services Group Leader I for Treasury Management Services in Baltimore, MD. This onsite role schedules Monday–Friday, 10:30am–7pm, and focuses on monitoring workflow, coaching a team, and maintaining QA and risk controls.

The position requires at least 3 years of higher education or relevant experience, strong leadership, and solid customer service skills, with proficiency in common office software.

Qualifications

• Minimum of 3 years’ higher education and/or relevant work experience.
• Work leadership experience preferred.
• Strong customer service skills; ability to coach and develop a team.
• Knowledge of spreadsheet, word processing and presentation software as required within the team.

Responsibilities

• Monitor workflow and serve as liaison between Treasury Management Services unit and management.
• Provide training and coaching to the team on daily work functions and approve work.
• Perform quality assurance reviews of team activities.
• Identify and resolve problems within the team and assist with production work as needed.
• Complete daily production reporting and approve daily work.
• Adhere to risk, regulatory standards, and internal controls; escalate risk issues to management as needed.
• Promote belonging and reflect M&T Bank brand within the team.
• Perform other duties as assigned.

Skills

Leadership experience

Customer service

Spreadsheet software

Word processing

Presentation software

Education

Higher education or equivalent

Tools

Excel

Word

PowerPoint

Job description

M&T Bank Corporation is seeking a Banking Services Group Leader I for Treasury Management Services in Baltimore, MD. This onsite role schedules Monday–Friday, 10:30am–7pm, and focuses on monitoring workflow, coaching a team, and maintaining QA and risk controls.

The position requires at least 3 years of higher education or relevant experience, strong leadership, and solid customer service skills, with proficiency in common office software.