Banking Services Group Leader I - Treasury Management Services

M&T Bank Corporation; Baltimore (MD); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank Corporation is seeking a Banking Services Group Leader I for Treasury Management Services in Baltimore, MD. This onsite role schedules Monday–Friday, 10:30am–7pm, and focuses on monitoring workflow, coaching a team, and maintaining QA and risk controls.

The position requires at least 3 years of higher education or relevant experience, strong leadership, and solid customer service skills, with proficiency in common office software.

Qualifications

• Minimum of 3 years’ higher education and/or relevant work experience.
• Work leadership experience preferred.
• Strong customer service skills; ability to coach and develop a team.
• Knowledge of spreadsheet, word processing and presentation software as required within the team.

Responsibilities

• Monitor workflow and serve as liaison between Treasury Management Services unit and management.
• Provide training and coaching to the team on daily work functions and approve work.
• Perform quality assurance reviews of team activities.
• Identify and resolve problems within the team and assist with production work as needed.
• Complete daily production reporting and approve daily work.
• Adhere to risk, regulatory standards, and internal controls; escalate risk issues to management as needed.
• Promote belonging and reflect M&T Bank brand within the team.
• Perform other duties as assigned.

Skills

Leadership experience

Customer service

Spreadsheet software

Word processing

Presentation software

Education

Higher education or equivalent

Tools

Excel

Word

PowerPoint

Job description

## Banking Services Group Leader I - Treasury Management ServicesApply: Onsite Position: Baltimore, MD: Full time: Posted Today: R90633# Schedule:Monday – Friday, 10:30am – 7pm(completion). # **Overview:**Monitors established workflow and assists in production of work within Treasury Management Services. ## **Primary Responsibilities:*** Monitor work flow and serve as liaison between assigned Treasury Management Services unit and management.* Provide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team.* Complete quality assurance control reviews of team activities.* Identify and resolve problems within assigned Treasury Management Services team.* Assist with production work on an as needed basis.* Complete daily production reporting for assigned Treasury Management Services team and approve daily work.* Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Complete other related duties as assigned. ## **Education and Experience Required:**Minimum of 3 years’ higher education and/or relevant work experienceWork leadership experienceStrong customer service skillsKnowledge of relevant spreadsheet, word processing and presentation software as required within assigned team ## **Education and Experience Preferred:**Proven verbal and written communication skillsKnowledge of systems, documents and procedures in assigned areaM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Baltimore, Maryland, United States of America### About UsGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.**As an employer of choice, we are proud to offer** **competitive benefits** ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. ViewM&T’s Human Capital Report to learn more.**Ready to join our team?** Submit your application today!If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [e-mail] for assistance.M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.