Treasury Management Operations Lead

FIRST INTERNATIONAL BANK & TRUST; Fargo (ND); On-site; USD 70,000 - 100,000; Full time

Job summary

First International Bank & Trust in Fargo, ND seeks a Treasury Management Operations Supervisor to lead the day-to-day operational support behind our Treasury Management services while driving efficiency, accuracy, and an exceptional customer experience.

You will collaborate with Treasury Management, Digital Banking, Fraud, and Operations teams to ensure services are delivered accurately and efficiently, while mentoring staff and supporting onboarding, implementations, and audits.

Qualifications

• Bachelor's degree from a four-year college; 7–10 years banking experience, or equivalent.
• Treasury Management operations experience required; Online Banking preferred.
• Strong understanding of TM products: ACH, wires, remote deposit, fraud tools.
• Ability to manage multiple priorities with high accuracy and attention to detail.
• Strong problem-solving, organizational, and communication skills.
• Leadership, supervisory, training, or mentoring experience preferred.
• Proficiency with Microsoft Office and banking tech platforms.

Responsibilities

• Lead and support daily Treasury Management operations, ensuring on-time, accurate services.
• Guide and train business customers and internal partners on TM products.
• Oversee setup, maintenance, and QC of TM services (ACH, wires, remote deposit capture, BOB).
• Manage support requests, troubleshoot issues, and coordinate resolutions with teams and vendors.
• Develop and improve procedures, workflows, and reference materials for consistency.
• Monitor system updates, account analysis, and audits for accuracy and compliance.
• Partner with TM Officers and banking teams to support onboarding and implementations.
• Assist with annual reviews, documentation, and audits.
• Identify opportunities to improve processes and customer experience.

Skills

Treasury Management operations

Problem solving

Organizational skills

Leadership / supervisory

Communication skills

Customer service mindset

Attention to detail

Multi-tasking

Education

Bachelor's degree

Tools

Microsoft Office

Banking platforms

Job description

First International Bank & Trust in Fargo, ND seeks a Treasury Management Operations Supervisor to lead the day-to-day operational support behind our Treasury Management services while driving efficiency, accuracy, and an exceptional customer experience.

You will collaborate with Treasury Management, Digital Banking, Fraud, and Operations teams to ensure services are delivered accurately and efficiently, while mentoring staff and supporting onboarding, implementations, and audits.