Treasury Management Operations Lead

FIRST INTERNATIONAL BANK & TRUST; Sioux Falls (SD); On-site; USD 90,000 - 130,000; Full time

Job summary

First International Bank & Trust is seeking a Treasury Management Operations Supervisor to lead daily operations, ensuring accuracy and timely delivery of services. You will train and support partners, oversee setup and quality control across ACH, wires, and other Treasury tools, and coordinate with multiple teams.

The role emphasizes problem-solving, process improvement, and customer-focused service, with opportunities to mentor staff and drive efficiency within Treasury Management and

Qualifications

• Bachelor's degree and 7–10 years banking experience or equivalent.
• Treasury Management operations experience required; online banking is highly preferred.
• Strong understanding of ACH, wires, remote deposit capture, and fraud prevention tools.
• Ability to manage multiple priorities with high accuracy and attention to detail.
• Leadership, supervisory, training, or mentoring experience preferred.

Responsibilities

• Lead and support daily Treasury Management operations, ensuring services are delivered accurately and on time.
• Provide guidance, training, and support to business customers and internal partners on Treasury Management products and services.
• Oversee setup, maintenance, and quality control of Treasury Management services, including ACH, wires, positive pay, remote deposit capture, and business online banking.
• Manage support requests, troubleshoot customer issues, and coordinate resolution with internal teams and third-party vendors.
• Develop, maintain, and improve operational procedures, workflows, and resource materials that promote consistency and efficiency.
• Monitor system updates, account analysis activities, and operational reviews to ensure accuracy and compliance.
• Partner with Treasury Management Officers and other banking teams to support customer onboarding, implementations, and ongoing relationship management.
• Assist with annual customer reviews, documentation requirements, and operational audits.
• Identify opportunities to improve processes, enhance the customer experience, and strengthen operational performance.

Skills

Customer-focused

Relationship-driven

Attention to detail

Verbal and written communication

Collaborative teamwork

Problem-solving

Leadership

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

First International Bank & Trust is seeking a Treasury Management Operations Supervisor to lead daily operations, ensuring accuracy and timely delivery of services. You will train and support partners, oversee setup and quality control across ACH, wires, and other Treasury tools, and coordinate with multiple teams.

The role emphasizes problem-solving, process improvement, and customer-focused service, with opportunities to mentor staff and drive efficiency within Treasury Management and