Traveling Treatment Coordinator, Ortho

InterDent Service Corporation; Milpitas (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical, dental, vision for employees

Basic life, AD&D, long-term disability

6 paid holidays and 2 floating

PTO 80 hours/year (hourly)

401k and deferred comp

Referral bonuses ($600-$2,500)

Job summary

Gentle Dental McCarthy Ranch in Milpitas, CA seeks a Treatment Coordinator to manage patients from diagnosis to treatment acceptance. You will communicate financial planning and options, guiding patients from first appointment to last toward a healthy smile.

The role requires 1+ year front office dental experience, ortho exposure, and strong computer skills. This is a full-time position with a competitive hourly pay and benefits package.

Qualifications

• A minimum of 1+ years of front office experience in a medical environment.
• 1 year of experience in Ortho.
• Computer literate; QSI experience is a plus.
• Experience presenting treatment plans and discussing costs preferred.
• Bilingual is a plus; consultative sales experience is beneficial.

Responsibilities

• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
• Monitor patient progress to ensure completion of the dental treatment plan and update the attending doctor.
• Enter and track patient treatment plans in the computer system and verify insurance details.
• Communicate clearly about insurance, predeterminations, and patient financial responsibilities.

Skills

Front office experience

Orthodontics experience

Computer literacy

QSI experience

Treatment plan presentation

Bilingual (plus)

Consultative sales

Tools

QSI software

Job description

Locations:

Gentle Dental McCarthy Ranch

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

Our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! This is a Full-Time opportunity.

Benefits:

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)

Schedule:

This is a full-time opportunity, 4x week 8:00 AM - 5:00 PM

Pay Information:

$23.00 - $27.00 per hour/DOE

Locations:

Gentle Dental McCarthy Ranch 142 Ranch Drive Milpitas, CA 95035, USA

Gentle Dental Brentwood 3140 Balfour Rd. Suite A Brentwood, CA 94513, USA

Gentle Dental Hayward 24239 Hesperian Blvd. Hayward, CA 94545, USA

Gentle Dental Sunnyvale 1639 Hollenbeck Ave. Sunnyvale, CA 94087, USA

Qualifications:

• A minimum of 1+ years of front office experience in a medical environment
• 1 year of experience in Ortho
• Computer literate a must (QSI experience is a plus)
• Previous experience presenting Treatment Plans and going over the costs of services preferred.
• Bilingual is a plus.
• Consultative sales experience a plus

Duties & Responsibilities:

• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
• Monitor each patient’s progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
• Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
• Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.