Treatment Coordinator

InterDent Service Corporation; Palo Alto (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Employee Assistance Program

Medical & dental & vision insurance

Life and disability insurance

Paid holidays and floating holidays

PTO 80 hours/year

401(k) plan

Referral bonuses

Job summary

Gentle Dental Palo Alto is seeking a Treatment Coordinator to guide patients from clinical diagnosis through treatment acceptance, explaining financial planning and options at the first appointment to the last. The role focuses on clear communication and patient satisfaction.

This is a full-time, 40-hour-per-week position in Palo Alto, CA, with benefits including medical and pharmacy, dental and vision coverage for employees and families, 6 paid holidays, PTO, 401k, and referral bonuses.

Qualifications

• A minimum of 1 to 2 years front office experience in a medical environment.
• Computer literate a must (QSI/Denticon experience is a plus).
• Bilingual a plus
• Previous experience presenting Treatment Plans and going over costs of services preferred.

Responsibilities

• Present Treatment Plans and go over costs.
• Coordinate patient journey from diagnosis to acceptance.
• Communicate financial options and planning.
• Maintain front-office operations in a medical setting.

Skills

Front office experience

Computer literacy

Bilingual

Tools

QSI/Denticon

Job description

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.

Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

At Gentle Dental, our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!

Our Opportunities Provide a Full Suite Of Benefits Including

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)

Come join our team and make a difference in the lives of the people in your community!

Qualifications

• A minimum of 1 to 2 years front office experience in a medical environment.
• Computer literate a must (QSI/Denticon experience is a plus).
• Bilingual a plus
• Previous experience presenting Treatment Plans and going over costs of services preferred.

Pay Range

• $18 - $24

Location:

Gentle Dental Palo Alto

853 Middlefield Rd Suite 1

Palo Alto, CA 94301

Schedule

Full-time, 40 hours

Gentle Dental has the resources you need to achieve true personal and career success.