Traveling Technical Support Analyst - Healthcare IT

Spectrum Health; Grand Rapids (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

On-demand pay

Discount directory

Identity theft protection

Retirement options with match

Job summary

Corewell Health places a focus on providing basic level technical support for non-hospital campuses around Grand Rapids, with primary location at Corewell Health Place. The role involves travel to locations in the greater Grand Rapids area to assist clinical and administrative teams with endpoint devices, software configurations and security practices.

The position emphasizes novice-to-intermediate proficiency in systems analysis, patient data systems, and network basics, with opportunities to

Qualifications

• Associate's Degree /Technical school or equivalent.
• Preferred Bachelor's Degree or equivalent.
• At least 2 years of relevant experience in the field.
• Experience supporting client, clinical and medical technologies and systems.

Responsibilities

• Provide basic level support to healthcare community in a complex technical environment.
• Serve as escalation point and support tasks in a multi-department setting.
• Communicate effectively, both orally and in writing, with non-technical personnel.

Skills

Systems analysis

Networking basics

Technical knowledge

Communication

Education

Associate's Degree/Technical school

Bachelor's degree preferred

Job description

Corewell Health places a focus on providing basic level technical support for non-hospital campuses around Grand Rapids, with primary location at Corewell Health Place. The role involves travel to locations in the greater Grand Rapids area to assist clinical and administrative teams with endpoint devices, software configurations and security practices.

The position emphasizes novice-to-intermediate proficiency in systems analysis, patient data systems, and network basics, with opportunities to