Digital Services Technical Field Services Internship Summer 2027

Spectrum Health; Grand Rapids (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Corewell Health is offering a full-time, 14-week onsite summer internship in Grand Rapids for students who will have Senior or Junior standing and graduate between May 2027 and May 2028. The role involves partnering with Technical Field Services to support computers, printers, mobile devices and related equipment, with extensive documentation and collaborative teamwork.

Two available time frames exist: May 3–Aug 13, 2027 or May 10–Aug 20, 2027; positions are based at the East Beltline office,

Qualifications

• Senior or Junior standing; graduating between May 2027 and May 2028.

Responsibilities

• Partners with Technical Field Services teams to support technology equipment.
• Maintains documentation of actions taken and supports tools and devices.
• Supports department processes and participates in process improvement activities.
• Contributes to quality monitoring and service continuity.
• Collaborates with team members to ensure coordinated services.

Tools

Microsoft Windows

Microsoft 365 troubleshooting

Mobile device configuration

Software installation and configuration

Conference room support

Hardware configuration and troubleshooting

Job description

This is a full time (40 hours/week), 14-week onsite summer internship that will occur during one of the below time frames: May 3 - August 13, 2027 May 10 - August 20, 2027 Open to hiring candidates that reside anywhere near our East Beltline office in Grand Rapids. In your Workday application, please include the name of your current university, degree, and expected graduation date (or completion date, if applicable).

Job Summary

This role will partner directly with Technical Field Services teams and will involve both direct in-person and virtual support of all technology equipment utilized by team members, including computers, printers, mobile devices and much more.

Essential Functions

• Maintains accountability for completing support tasks as directed.
• Maintains clear and appropriate documentation of actions taken.
• May analyzes department processes and other Corewell Health systems encountered and makes recommendations improvements, as appropriate.
• Participates in quality monitoring activities/process improvement activities.
• Communicates, collaborates, and acts as a team player with others in order to ensure continuity and coordination of services.

Qualifications

Required: We are looking for students who currently have Senior or Junior standing and anticipate graduating between May 2027 and May 2028.

• Preferred: Expereince with Microsoft Windows and Microsoft M365 troubleshooting
• Experience with mobile device configuration and troubleshooting
• Experience with software installation and configuration, conference room support and hardware configuration and troubleshooting

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv.

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance. Traditional and Roth retirement options with service contribution and match savings. Eligibility for benefits is determined by employment type and status.

Primary Location

• SITE - Priority Health - 1239 E Beltline Ave NE - Grand Rapids
• Department Name: Intern Program - Corporate
• Employment Type: Full time
• Shift: Day (United States of America)
• Weekly Scheduled Hours: 40 Hours of Work 8:00 a.m. to 5:00 p.m.
• Days Worked: Monday to Friday
• Weekend Frequency: N/A

Equal Employment Opportunity

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

We invite those that share in our commitment to join our team.

Our Vision

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health Overview

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.