Traveling Patient Care Coordinator — Patient Experience Lead

CitiMed; Town of Hempstead (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

CitiMed is seeking a friendly and organized front desk assistant to support patient check-in, billing, and records across Hempstead and Woodhaven locations. The role involves coordinating schedules, collecting information, and maintaining a smooth patient experience.

The position requires reliable transportation for travel between campuses and the ability to work independently to meet daily duties and deadlines.

Qualifications

• Friendly demeanor and professional interaction.
• Ability to organize and manage tasks.
• Self-motivated with attention to detail.
• Ability to work independently and under pressure.
• Reliable transportation for travel between locations.

Responsibilities

• Greet visitors, physicians, and patients in a friendly professional manner.
• Maintain efficient patient flow to ensure a smooth patient experience.
• Inform patients of delays in physician schedules.
• Assist with medical intake and upload insurance information and government IDs.
• Responsible for patient check-in and updating demographics, insurance and HIPAA forms.
• Explain financial obligations and collect payments.
• Create and assemble paper and electronic medical records.

Skills

Friendly

Self-motivated

Organized

Detail-oriented

Independent worker

Deadline-oriented

Job description

CitiMed is seeking a friendly and organized front desk assistant to support patient check-in, billing, and records across Hempstead and Woodhaven locations. The role involves coordinating schedules, collecting information, and maintaining a smooth patient experience.

The position requires reliable transportation for travel between campuses and the ability to work independently to meet daily duties and deadlines.