Traveling Patient Care Coordinator

CitiMed; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

CitiMed is seeking a bilingual receptionist to manage patient appointments and inquiries in New York. Responsibilities include scheduling, answering calls, and assisting with patient communications. Proficiency in Google Sheets and Microsoft Excel is essential.

The ideal candidate should possess strong communication skills and the ability to assist patients with medical record inquiries. Join a team dedicated to providing excellent healthcare services in a multilingual environment.

Qualifications

• Must be bilingual in English and Spanish.
• Proficient in Google Sheets and Microsoft Excel.
• Familiar with reading medical records.

Responsibilities

• Schedule appointments for patients.
• Answer telephone promptly and professionally.
• Obtain and enter accurate demographic information.

Skills

Bilingual (English and Spanish)

Communication skills

Customer service

Tools

Google Sheets

Microsoft Excel

Job description

CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. You can learn more about us at https://www.citimedny.com/.

Job Duties

• sSchedule appointments for patients
• .Answer telephone promptly and in a polite and professional manner
• .Obtain and enter accurate demographic information into patients accoun
• tAbility to effectively triage calls to ensure appropriate schedulin
• gUse judgment in handling calls to advise patients on best office and times to make appointments
• .Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions
• .Promotes sense of pride in call center and positive interpersonal relations among all team members
• .Demonstrates flexibility in providing coverage and/or availability for the call center via scheduling adjustments for unexpected absences, events, or call volume variance
• sScheduling patient visits and answer questions, including billing and preparatio
• nCommunicating with patients about their status and condition through emails, phone

Requirements

• tsMust speak both English and Spani
• shMust live in Nassau/Suffolk Coun
• tyFamiliar with reading medical recor
• dsProficient in Google Sheets, Microsoft Excel/Wo