Weekend Front Desk & Patient Experience Specialist

CitiMed; New York (NY); On-site; USD 22,000 - 30,000; Part time

Job summary

CitiMed is seeking a friendly, organized weekend Front Desk associate to ensure a smooth patient experience from check-in to checkout. This on-site role supports office efficiency Friday through Sunday, handling check-ins, intake, records, and billing tasks while coordinating with staff.

Ideal candidates are reliable, detail-oriented, and able to work independently under deadlines. Multilingual offices and room for growth are highlighted by CitiMed.

Qualifications

• Friendly, reliable, and self-motivated.
• Organized and detail-oriented.
• Computer proficient.
• Able to work independently and efficiently, meeting deadlines under pressure.

Responsibilities

• Front Desk & Patient Experience: Greet visitors, physicians, and patients professionally; direct them appropriately and monitor daily flow to keep the practice running efficiently, informing patients of any schedule delays
• Check-In & Intake: Assist patients with medical intake forms, upload insurance information and government-issued ID, and perform patient check-in
• Records & Billing: Update patient demographics, insurance, HIPAA, and financial forms; accurately collect payments and clearly explain financial obligations to patients
• Chart Management: Create and assemble paper and electronic medical record charts, ensuring documents are properly entered and scanned
• Communication: Promptly answer and respond to phone calls and office emails; screen callers professionally, take messages, or direct to appropriate staff
• Office Support: Maintain waiting areas in a neat, tidy condition; provide chaperone duties during patient exams as needed; perform other clerical duties to support provider productivity and office efficiency

Skills

Friendly

Organized

Detail-oriented

Independent工作

Job description

CitiMed is seeking a friendly, organized weekend Front Desk associate to ensure a smooth patient experience from check-in to checkout. This on-site role supports office efficiency Friday through Sunday, handling check-ins, intake, records, and billing tasks while coordinating with staff.

Ideal candidates are reliable, detail-oriented, and able to work independently under deadlines. Multilingual offices and room for growth are highlighted by CitiMed.