Traveling Front Desk Coordinator - Orthodontic Practice

Smile Doctors; Aurora (IL); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off in first year +

Braces and clear aligner discounts

Job summary

Prairie View Orthodontics in Aurora, IL is seeking a Front Desk Coordinator to join our growing team. The role involves greeting patients, handling calls, verifying insurance, and coordinating appointments as the practice travels between Aurora, Batavia, Geneva and Oswego.

You will manage payments, update patient records, and support internal marketing initiatives while contributing to a friendly, efficient patient experience. This full-time role offers competitive pay and benefits.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team member.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in and collect information from patients on first visit; verify insurance information.
• Notify clinicians of patient arrival and readiness; make appointments for returning patients.
• Print/reprint appointment reminders and school/work excuses; update charts and patient information.
• Coordinate payments or account resolution; receive, store, and deliver shipments and mail.

Skills

Communication

Listening

Education

High school diploma or equivalent

Job description

Prairie View Orthodontics in Aurora, IL is seeking a Front Desk Coordinator to join our growing team. The role involves greeting patients, handling calls, verifying insurance, and coordinating appointments as the practice travels between Aurora, Batavia, Geneva and Oswego.

You will manage payments, update patient records, and support internal marketing initiatives while contributing to a friendly, efficient patient experience. This full-time role offers competitive pay and benefits.