Dental Front Desk

United Dental Partners; Aurora (IL); On-site; USD 24,796 - 28,929; Full time

Job summary

A dental care provider in Aurora, IL is seeking a Front Desk Representative to join their team. The role involves providing excellent customer service, managing patient scheduling, verifying insurance, and maintaining records. Candidates should have prior front desk or customer service experience, ideally in a dental or medical environment. This full-time position offers a salary range of $18 to $21 per hour. The company prioritizes a positive patient experience and seeks to create an inclusive workplace.

Qualifications

• Prior experience in a front desk or customer service role, preferably in a dental or medical setting.
• Ability to maintain patient confidentiality and manage records.
• Experience in insurance verification and payment processing.

Responsibilities

• Provide exceptional customer service to patients.
• Manage patient scheduling and appointments.
• Verify insurance coverage and process payments.
• Maintain patient records and confidentiality.
• Assist with office administrative tasks.

Skills

Excellent communication skills

Customer service experience

Multitasking

Job description

We are seeking a friendly, organized, and customer-focused Front Desk Representative to join our dental office team. As the first point of contact for our patients, the Front Desk Representative plays a crucial role in ensuring a positive and welcoming experience for all visitors. This position requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. The ideal candidate will have prior experience in a front desk or customer service role, preferably in a dental or medical setting.

Location

All Family Dental and Braces 4334 Fox Valley Center Dr. Suite E, Aurora IL 60504

Job Expectations

• Provide exceptional customer service to patients
• Manage patient scheduling and appointments
• Verify insurance coverage and process payments
• Maintain patient records and confidentiality
• Assist with office administrative tasks

Company Information

United Dental Partners is committed to be the Best Place to Give Care and the Best Place to Get Care. We provide all non-clinical services for our doctors, so our doctors are able to focus on providing the best quality care for their patients. By putting patients first and doing what's right for the patient, our practices continue to grow and thrive.

DEI Statement

At United Dental Partners, we are dedicated to creating a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity in backgrounds, experiences, and perspectives leads to innovation and success.

EOQ Statement

United Dental Partners is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Employment Details

• Employment Type: Full Time
• Years Experience: 1 - 3 years
• Salary: $18 - $21 Annual
• Bonus/Commission: No