Dental Front Desk & Treatment Coordinator

Chicago Dental Implants, Oral & Facial Surgery

Orland Park (IL)

On-site

USD 36,000 - 52,000

Full time

7 hours ago

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Job summary

Chicago Dental Implants, Oral & Facial Surgery in Orland Park, IL is hiring a Treatment Coordinator / Front Desk to be the face of the office. You will welcome patients, manage the front desk, and help patients understand their treatment and financing options, with occasional travel to other CDI-OFS locations.

The role combines warm front desk duties with patient-focused treatment coordination in a fast-paced dental practice.

Qualifications

Experience in a dental/medical front office or patient-facing role.
Excellent communication to soothe nervous patients.
Comfort discussing treatment costs, insurance, and financing.
Organized and detail-oriented with ability to multitask in a fast-paced office.
Self-motivated, team-first attitude.
Familiarity with dental software such as WinOMS preferred.
Reliable transportation for travel between CDI-OFS offices.

Responsibilities

Greet patients and create a welcoming, professional first impression.
Answer phones, schedule consultations and procedures, manage surgical schedule.
Verify insurance benefits and complete verification forms for every patient.
Present treatment plans and financing options clearly and compassionately.
Follow up with patients to convert to same-day scheduling when possible.
Build strong relationships with referring general dentists.
Collect payments, process paperwork, and keep patient records accurate.
Travel occasionally to other CDI-OFS locations (Plainfield, Joliet, Downers Grove).