Front Desk Coordinator

Smile Doctors; Aurora (IL); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off in first year +

Braces and clear aligner discounts

Job summary

Prairie View Orthodontics in Aurora, IL is seeking a Front Desk Coordinator to join our growing team. The role involves greeting patients, handling calls, verifying insurance, and coordinating appointments as the practice travels between Aurora, Batavia, Geneva and Oswego.

You will manage payments, update patient records, and support internal marketing initiatives while contributing to a friendly, efficient patient experience. This full-time role offers competitive pay and benefits.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team member.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in and collect information from patients on first visit; verify insurance information.
• Notify clinicians of patient arrival and readiness; make appointments for returning patients.
• Print/reprint appointment reminders and school/work excuses; update charts and patient information.
• Coordinate payments or account resolution; receive, store, and deliver shipments and mail.

Skills

Communication

Listening

Education

High school diploma or equivalent

Job description

Front Desk Coordinator### Front Desk CoordinatorApply: Aurora, IL: Full time: Posted Today: JR101327Looking for a career that makes you smile? Prairie View Orthodontics is seeking a **Front Desk Coordinator** to join our growing team. This position will travel between Aurora, Batavia Geneva and Oswego. **How you’ll make us better:** Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties. * Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone **Your special skills:** We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in: * Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing **Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required **The Perks:** In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members **Why Prairie View Orthodontics?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. *This is the perfect opportunity to grow with an expanding organization! Apply today!*