Traveling Branch Teller: Digital Banking & Service

M&T Bank Corporation; Wynantskill (NY); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

M&T Bank Corporation in Wynantskill, NY is seeking a Float Teller to support branch staff through digital engagement, lobby management and retail servicing. You will process transactions accurately, respond to customer needs, demonstrate digital solutions, and coordinate with banking partners for opportunities.

This role requires flexibility to travel between branches and a commitment to service excellence in a regulated banking environment.

Qualifikationen

• High school diploma or GED required.
• Minimum 6 months customer service experience including data entry or cash handling.
• Proven verbal communication and interpersonal skills.
• Able to travel between branches as needed.
• Proficient with internet and basic computer use.

Aufgaben

• Adhere to customer service standards and deliver solutions in moments that matter.
• Educate customers through digital demonstrations and identify self-service opportunities.
• Engage in lobby management and greet customers to address immediate needs.
• Balance and process customer transactions accurately and efficiently.
• Log and resolve customer complaints in the appropriate system.
• Introduce customers to the appropriate banking partner for sales opportunities.
• Perform branch-related operations such as cash handling, vault, ATM, and wire transfers.
• Complete consumer AML/KYC activities and adhere to policy controls.

Kenntnisse

Customer service

Data entry

Cash handling

Verbal communication

Interpersonal skills

Time management

Travel flexibility

Ausbildung

High school diploma or GED

Jobbeschreibung

M&T Bank Corporation in Wynantskill, NY is seeking a Float Teller to support branch staff through digital engagement, lobby management and retail servicing. You will process transactions accurately, respond to customer needs, demonstrate digital solutions, and coordinate with banking partners for opportunities.

This role requires flexibility to travel between branches and a commitment to service excellence in a regulated banking environment.