Traveling Field Service Technician - Packaging & Automation

MULTIVAC USA; Des Moines (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Company car with insurance,maintenance

Overtime opportunities

Generous PTO

Travel points for personal use

Annual profit-sharing bonus

Per diem allowance

Industry leading medical, dental, &amp

Vision benefits

401K match with immediate vesting

Tuition reimbursement

Job summary

MULTIVAC USA is seeking a Traveling Field Service Technician for the Midwest to install, service, and repair complex packaging and processing equipment at customer facilities. You will troubleshoot, train customers, and complete service documentation.

This is a traveling, overnight-required role with flexible hours, including some weekends. Schedule options include 10 days on/4 off or Monday–Friday with monthly weekend work.

Qualifications

• Technical aptitude in electromechanical systems with troubleshooting ability.
• Ability to work independently and provide excellent customer service under pressure.
• Willingness to work flexible hours, including weekends and overnight travel.

Responsibilities

• Troubleshoot or install complex, customized packaging and processing equipment at customer facilities. Repair equipment to customer specifications quickly and efficiently, addressing high level challenges with mechanical, electrical, pneumatic, and robotic systems.
• Conduct training for customers on the safe operations of equipment, maintenance, and parts ordering. Provide contact information for service team for future service needs and parts needs. Ensure customers are comfortable with operational and safety procedures of their equipment.
• Complete service documentation of repairs made during the call and submit related trip expenses. Reports are complete, accurate, and submitted within 24 hours of job completion. Weekly expense reports and time sheets are also completed in an accurate and timely manner. All expenses incurred are handled in a cost-effective manner.

Job description

MULTIVAC USA is seeking a Traveling Field Service Technician for the Midwest to install, service, and repair complex packaging and processing equipment at customer facilities. You will troubleshoot, train customers, and complete service documentation.

This is a traveling, overnight-required role with flexible hours, including some weekends. Schedule options include 10 days on/4 off or Monday–Friday with monthly weekend work.